Ricoh Camera FAQs
Where can I find the manual for my camera?
What is the standard warranty for Ricoh cameras and accessories?
The standard warranty for Ricoh cameras and accessories is 1 year.
Does an extended warranty cover the camera and any accessories, or just the camera?
The extended warranty only covers the camera, it does not include external modules such as the GP-1 and BR-1.
Some settings on my G700SE/G800SE have been changed. How can I reset it to factory defaults?
Can I use an external flash with the G700SE/G800SE?
How do I scan barcodes through the lens (TTL)?
How do I scan barcodes using the BR-1 scanner attachment?
Why can't List Editor or ST-10 see my camera?
List Editor and ST-10 write settings to the SD card in your camera, so if no SD card is inserted you will get an error stating that no camera is connected. If you do have an SD card in the camera you may need to format the card using the camera (Menu -> Setup tab -> Format [Card]).
Where can I find firmware updates for my camera?
What is the standard warranty coverage?
The camera and accessories (excluding battery) are covered for a period of 1 year from the date of purchase.
What is the extended warranty coverage?
The extended warranty extends the standard warranty by 1 or 2 years.
What is the warranty on a repaired device? Is the repaired component the only part under this warranty?
Repairs are covered for 90 days or the remainder of the manufacturer’s warranty if repaired during the original manufacturer’s warranty period, whichever is longer. The warranty is only for the work performed.
Where do I send my repair?
To request a Ricoh camera repair service, please contact Precision Camera Services at 800.665.6515. Their address is 7 Anngina Drive, Enfield, CT 06082.